We all understand the benefits of process automation, there's plenty, but it's when your processes engage partners and customers, that the benefits become game-changing.
Recent research from Forrester Inc. indicates that companies who utilize process automation tools to engage external users, forge better business relations while enhancing customer experience. It's with this mind mind, that we're hosting a webinar to discuss this research and real life use cases.
When: February 26th, 2019 @ 11am (EDT) / 4pm (your time zone)
Where: Online webinar (Register here)
Speakers: John R. Rymer, VP & Principal Analyst, Forrester Research Inc. & Robbie Molloy, Systems Analyst, Aon
Suitable for: COOs, CIOs, CTOs, IT Managers, Digital Transformation Managers, Business Analysts, Business Managers, Operations Managers, Process Analysts
About the Webinar:
In this fireside chat webinar hosted by FlowForma, Robbie Molloy from Aon Insurance will discuss:
How Aon drove business benefits and improved relationships by engaging customers in their processes (it’s easier than it sounds)
Why a no code tool like FlowForma Process Automation is driving visibility, efficiency and compliance throughout Aon, with multiple use cases
You will also hear from guest speaker John R. Rymer from Forrester Research Inc. about the importance of customer experiences and how to improve these by engaging the customer in your processes.