FlowForma in the Public Sector

Public sector bodies from hospitals and transport to defence and local and central government, are working tirelessly to innovate quicker and harness new technologies in order to drive efficiencies, lower costs and meet increasing customer expectations.

Working with several public sector bodies, we understand their desire to digitize business processes in order to modernize their businesses and save costs. Our FlowForma Process Automation tool has been proven to support numerous public sector organizations in achieving these goals.

Our Public Sector Customers include:

FlowForma - Workflow Software Customers in the Public Sector 


How Public Organizations Add Value with FlowForma

  eVetting - Public Forms Access 

For many public bodies, the eVetting of their staff or volunteers can often be a legal requirement or simply a high priority for the organization. An array of public bodies are using FlowForma workflow to automate their vetting processes, in some cases FlowForma has enabled public form access for unknown individuals to apply for vetting. 

  Tender Response Management  

The assessment and selection of the responses to tenders can be a tedious and time-consuming process. With FlowForma's Collaborative Decision Making feature, the business can put a process in place for reviewing and scoring each tender response against different weightings. With all scores saved for future reference and audit.

   Read our related eDiary

  Freedom of Information

Freedom of Information Acts in many geographies provide citizens with the right to ask public bodies for access to the data it holds about them, data amendments and for their information to be deleted after a certain timeframe (if they are no longer a customer). FlowForma Process Automation has enabled many public bodies to automate dealing with requests from the public, following a specific checklist and responding to the requester in a timely fashion.


  Active Directory Maintenance

For large public bodies, maintenance of Active Directory can be a real nightmare. In many cases, no one is tasked with maintaining the user data, and it soon becomes unreliable. Some public bodies have rectified this problem by automating a process to update a user's information regarding their title, position, superior, subordinates etc., each time there is a HR change such as a department move, promotion etc.



Some Sample Use Cases

  • Complaints management
  • eVetting
  • Active directory maintenance
  • Data access requests
  • Tender response management
  • Incident reporting
  • Employee onboarding
  • Performance review management
  • Grant applications
  • Recruitment

Why the Public Sector Choose FlowForma

  • It aids paper process elimination
  • It empowers citizen developers to build their own processes
  • It enables external bodies to input to their processes
  • It provides complete process visibility and highlights bottlenecks
  • It enables cross departmental knowledge sharing
  • It requires no-coding skills to use
  • It is a 3-in-1 toolkit, with forms, workflow and document generation
  • It is a cost-effective solution
  • It represents excellent time to value
  • It maximizes existing SharePoint & Office 365 investments

Customer Feedback

"We are very happy to have discovered FlowForma. During our relationship, FlowForma has developed a good understanding of our own vision and workflows and found a way to successfully complement our operations."

Ken Kyle, IT Administrator, NSAI Inc

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