FlowForma® Process Automation enables public sector bodies to digitize business processes, helping them drive efficiency, innovate quicker and satisfy increasing customer expectations.
Public sector bodies from hospitals and transport to defence and local and central government, are working tirelessly to innovate quicker and harness new technologies in order to drive efficiencies, lower costs and meet increasing customer expectations.
Working with several public sector bodies, we understand their desire to digitize business processes in order to modernize their businesses and save costs. Our FlowForma Process Automation tool has been proven to support numerous public sector organizations in achieving these goals.
Our Public Sector Customers include:
How Public Organizations Add Value with FlowForma
eVetting - Public Forms Access
For many public bodies, the eVetting of their staff or volunteers can often be a legal requirement or simply a high priority for the organization. An array of public bodies are using FlowForma workflow to automate their vetting processes, in some cases FlowForma has enabled public form access for unknown individuals to apply for vetting.
Tender Response Management
The assessment and selection of the responses to tenders can be a tedious and time-consuming process. With FlowForma's Collaborative Decision Making feature, the business can put a process in place for reviewing and scoring each tender response against different weightings. With all scores saved for future reference and audit.
Freedom of Information
Freedom of Information Acts in many geographies provide citizens with the right to ask public bodies for access to the data it holds about them, data amendments and for their information to be deleted after a certain timeframe (if they are no longer a customer). FlowForma Process Automation has enabled many public bodies to automate dealing with requests from the public, following a specific checklist and responding to the requester in a timely fashion.
Active Directory Maintenance
For large public bodies, maintenance of Active Directory can be a real nightmare. In many cases, no one is tasked with maintaining the user data, and it soon becomes unreliable. Some public bodies have rectified this problem by automating a process to update a user's information regarding their title, position, superior, subordinates etc., each time there is a HR change such as a department move, promotion etc.
"We are very happy to have discovered FlowForma. During our relationship, FlowForma has developed a good understanding of our own vision and workflows and found a way to successfully complement our operations."
Ken Kyle, IT Administrator, NSAI Inc