Please note this webinar took place on October 24th, you can view the recording here.
FlowForma®, the the leading provider of process automation tools for Microsoft Office 365® is pleased to announce its upcoming webinar entitled “Focus Your Digital Process Automation Efforts Squarely On Customer Outcome”, featuring Rob Koplowitz, VP and Principal Analyst, Forrester Research and Mark Graham, Director of ICT, Beaumont Hospital taking place on Wednesday, October 24th 2018.
In this fireside chat webinar hosted by FlowForma, attendees of this webinar will hear first-hand how Beaumont Hospital wanted to drive process improvement. Mark and his team went straight to the doctors, nurses and others that work directly with patients and focused on improving that experience.
Attendees of this webinar will also learn:
- How to approach process automation to drive customer outcome
- Who needs to drive the effort (hint; it’s not IT)
- How to measure success
When: October 24th, 2018 11am (EDT) / 4pm (GMT+1) check in your time zone
Where: Online webinar
Speakers: Rob Koplowitz, VP & Principal Analyst, Forrester Inc. & Mark Graham, Director of ICT, Beaumont Hospital
Suitable for: COOs, CIOs, CTOs, IT Managers, Digital Transformation Managers, Business Analysts, Business Managers, Operations Managers, Process Analysts