FlowForma Webinar, feat. Special Guests from Forrester and Beaumont Hospital - ''Focus Your Digital Process Automation Efforts Squarely on Customer Outcome''
Please note this webinar took place on the 24th October 2018.
The term “digital transformation” has become terribly overused, but make no mistake, the goals are very real and success can be literally life changing. Nowhere is this more evident, than in the world of healthcare.
In this fireside chat webinar hosted by FlowForma, guest speaker Rob Koplowitz from Forrester Research and Mark Graham from Beaumont Hospital discussed:
How to approach process automation to drive customer outcome
Who needs to drive the effort (hint; it’s not IT)
How to measure success