Rated 4.5/5 on G2 | Microsoft AI Cloud Partner

Insurance Process Automation Software

FlowForma’s AI-powered platform and intelligent agents accelerate insurance processes, reduce errors, cut administrative work, and help your team work smarter.

Trusted By Industry Leaders

Transform Insurance with FlowForma's AI-Driven Process Automation Platform

FlowForma transforms how insurers and brokers manage processes, including quotes, policies, and claims. Its AI platform speeds workflows, improves accuracy, and provides end-to-end visibility, reducing manual effort, enhancing service, and ensuring compliance.

The platform integrates seamlessly with core systems, scales across business units, and ensures secure, auditable, compliant processes.

FlowForma’s AI agents supercharge insurance workflows, cutting manual work and boosting accuracy.

Insurance AI Automation Masterclass

At a glance

Sector
Insurance
Platform
FlowForma Process Automation
Built on
Microsoft 365 and SharePoint Online
Processes
Onboarding, quotes, policies, claims, renewals, compliance and audit
Integrates with
CRMs, policy administration systems, rating engines and external data sources
Data
Stays within your own Microsoft 365 and SharePoint tenancy
On this page The processes The FlowForma advantage Customer story FAQs

Updated

Automating Business-Critical Processes in Insurance

Onboarding

Onboarding new policyholders, brokers, or third-party vendors in insurance is often complex, time-consuming, and prone to manual errors. AI-powered process automation helps insurers streamline onboarding workflows, reduce repetitive administrative tasks, and accelerate timelines while ensuring accuracy and consistency.

Quote Management

Generating quotes for new clients or comparing options across multiple products can be slow and error-prone. By leveraging automated workflows and a Claims Agent, insurers can extract and validate data, minimize manual errors, and produce accurate quotes faster, boosting efficiency and supporting better decisions.

Policy Management

Creating, updating, or renewing policies involves multiple documents, approvals, and compliance checks. FlowForma’s platform, together with the Policy Agent, simplifies policy management. This combined approach helps insurers manage policies more efficiently, reduce errors, and maintain full regulatory compliance.

Claims Management

Handling claims involves multiple steps, data collection, verification, approvals, and communication. FlowForma’s automation platform and Claims Agent streamline the process by processing claims efficiently, highlighting priority cases, and providing the visibility you need to keep claims moving smoothly. Together, they help insurers resolve claims faster, reduce errors, and improve customer satisfaction.

Renewals Management

Renewing insurance policies can be a complex process, with multiple approvals, documents, and deadlines to manage. FlowForma Automation, with its AI Agents, makes renewals easier by tracking important dates, automating reminders, and streamlining approval workflows, helping insurers reduce delays, minimize errors, and keep clients satisfied.

Compliance & Audit Management

Insurance operations must adhere to strict regulatory requirements, with audits and compliance checks consuming significant resources. FlowForma simplifies compliance management by automating document tracking, embedding audit trails, and ensuring every process step meets regulatory standards, helping insurers reduce risk, stay audit-ready, and maintain full transparency.

How Aon Cut Workflow Builds from Six Months to Under a Day

Figures from FlowForma's published Aon case study. Read the full story

1 day

to build a fully functional flow, where the comparable project ran six months

~30

processes built to date, the first of them in under a day

5

Irish sites, employing around 700 people

0

lines of code: a colleague from a non-IT background built one of the more advanced processes

Robbie Molloy, Product Manager at Aon

Robbie Molloy

Product ManagerAon

Customer Insight: Aon

Customer webinar

Customer Insight: Aon

Robbie Molloy, Product Manager at Aon, joins Forrester VP and Principal Analyst John R. Rymer to talk through Aon's success story. 52 min.

Key moments

Watch the full webinar

A Proven Track Record In Delivering Operational Excellence For Insurance

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Recognized as an industry leader in process automation

G2 Best Estimated ROI, Enterprise, Summer 2026 G2 High Performer, Workflow Management G2 High Performer, No-Code Development Platforms, Enterprise EMEA G2 Best Support, Enterprise, Summer 2026

Frequently Asked Questions

Which environment does FlowForma operate in?

FlowForma is a SharePoint-native application, which means it runs on top of Microsoft SharePoint Online. It leverages SharePoint as the underlying document and data repository, and uses SharePoint lists and libraries to store workflow data, forms, and audit history.

Does FlowForma support compliance and audit requirements?

Yes. FlowForma tracks workflows, embeds audit trails, and enforces regulatory and internal controls to help insurance organizations stay audit-ready and compliant with industry standards.

Can FlowForma scale across multiple business units in a large insurance organization?

FlowForma is built to scale across departments and business units, enabling insurers to deploy automation widely and maintain consistent governance and compliance across their enterprise.

How quickly can we start automating insurance processes with FlowForma?

With FlowForma’s intuitive design tools and AI assistants, workflows can be prototyped rapidly (often in minutes), and full automation can be deployed much faster than traditional development cycles

How does FlowForma help IT teams in insurance organizations?

IT teams benefit from FlowForma’s no-code automation platform that reduces dependency on custom development. IT can support business units with scalable, governed automation while minimizing maintenance overhead. Integration with existing systems and compliance controls aids security and auditing.

What is FlowForma and how does it support the insurance industry?

FlowForma is an AI-powered process automation platform designed to transform how insurance companies manage key workflows like quoting, policy administration, claims, renewals, onboarding, and compliance. It automates manual work, speeds up processes, improves accuracy, and gives end-to-end visibility into operations.

Where is our data stored with FlowForma?

FlowForma runs entirely within your own Microsoft 365 / SharePoint tenancy. All data, documents, and audit records remain in your organisation’s environment at all times. FlowForma does not store customer data in a shared or external database.

Transform your insurance processes

See FlowForma automate onboarding, quotes, policies, claims, renewals and compliance.