FlowForma transforms how transport operators manage critical processes, from scheduling and maintenance requests to incident reporting and compliance workflows. Its AI-powered platform accelerates operations, improves accuracy, and provides end-to-end visibility, reducing manual effort, enhancing service quality, and ensuring regulatory compliance.
The platform integrates seamlessly with core transport systems, scales across departments and modes of transport, and ensures secure, auditable, and fully compliant processes.
FlowForma can automate scheduling workflows, resource allocation approvals, and cross‑team coordination, reducing manual planning and enabling dynamic adjustments to timetables and resource changes based on real‑time data.
FlowForma integrates with existing ERP and maintenance systems to automate condition tracking, maintenance requests, and work orders. AI agents can analyse data to predict equipment issues and schedule preventive tasks before breakdowns occur, improving reliability and reducing operational waste.
Automated safety inspections, incident reporting, and audit workflows ensure processes are completed correctly and in a timely manner. Built‑in validations, reminders, and compliance checks help meet industry regulations and internal standards while maintaining an auditable trail.
FlowForma can automate incident intake, priority classification, task assignment, escalation notifications, and resolution tracking. This reduces response times, minimises disruption impact, and gives leaders clear visibility of incident status across operations.
FlowForma streamlines onboarding processes, from document collection and compliance checks to training assignments and credential verification. Automated reminders and flagging of expiring credentials help maintain workforce readiness and regulatory compliance.
Customers expect timely information, personalised communications, and fast resolution when issues arise. FlowForma can automate customer service processes such as notifications for delays, ticketing exceptions, service feedback capture, and issue escalation. AI agents can help triage routine inquiries to speed up responses and improve satisfaction.
From train and bus scheduling to maintenance requests, incident reporting, and crew assignments, FlowForma automates every step of transport operations. Bottlenecks are removed, manual coordination is minimized, and staff can focus on high-value activities such as safety, service reliability, and passenger satisfaction.
AI agents in FlowForma extract, validate, and analyze operational data, flagging potential safety or compliance risks and suggesting next steps. Whether it’s predictive maintenance, service disruption management, or resource planning, workflows run faster, smarter, and with greater accuracy.
FlowForma connects seamlessly with ERP systems, IoT sensors, ticketing platforms, and digital asset management tools, centralizing operational data, maintenance logs, and communication across teams. This ensures information is accurate, actionable, and accessible for decision-making at every level.
FlowForma runs natively on Office 365 and SharePoint, ensuring workflows comply with enterprise-grade security standards. Role-based access, encrypted data handling, and secure audit trails keep operational, passenger, and workforce data safe while maintaining regulatory compliance.
Automated workflows for scheduling, ticketing, notifications, and incident communications streamline operations and create a smoother experience for passengers. Faster responses, accurate updates, and reliable service improve satisfaction, trust, and operational efficiency.
Gain real-time visibility into operations, asset health, workforce allocation, and incident resolution. Dashboards and automated reports allow transport managers to make informed decisions, optimize resources, improve on-time performance, and maintain regulatory compliance.
“It is true to say the staff in the Vetting Office are delighted, there will be no return to paper! We have the best online vetting system around now."
Vetting Officer, Bus Éireann
"The more processes we've automated with the FlowForma Process Automation platform, the more the business sees the benefits and the more they want to use it. FlowForma is business intuitive."
"Don’t let the initial investment be a blocker to transformation, once you digitalize 3 noteworthy processes with FlowForma Process Automation, you’ve already got your ROI."
FlowForma is a no-code, AI-powered process automation platform that enables transport operators to digitize and streamline workflows such as scheduling, maintenance, incident reporting, and passenger services. It improves efficiency, reduces errors, and provides real-time operational visibility.
FlowForma provides enterprise-grade security, including role-based access, encrypted data storage, secure audit trails, and compliance with GDPR and other industry regulations. By running within your Microsoft 365/SharePoint environment, sensitive operational, passenger, and workforce data stays within your tenancy. Security controls, automated compliance checks, and AI-assisted validation help transport organizations maintain regulatory adherence and protect critical data from unauthorized access.
Yes. FlowForma connects seamlessly with SharePoint, Microsoft 365, ERP systems, ticketing platforms, IoT sensors, and digital asset management tools, centralizing data and ensuring processes are accurate and actionable.
Absolutely. FlowForma runs natively on Microsoft 365/SharePoint and adheres to enterprise-grade security standards, including role-based access, encrypted data handling, and secure audit trails, ensuring compliance and data protection.
Yes. FlowForma automates scheduling workflows, crew assignments, and resource allocation. AI agents monitor operational data in real time, suggest adjustments, and reduce delays caused by manual coordination.
FlowForma automates incident reporting, prioritization, task assignment, and resolution tracking. Managers get full visibility of disruptions, enabling faster response, better coordination, and improved service reliability.
Yes. Automated workflows for safety inspections, audits, and incident reporting embed compliance rules and validations. AI agents highlight missing steps or inconsistencies, helping transport operators maintain safety and regulatory standards.
By automating ticketing, notifications, and service updates, FlowForma ensures passengers receive timely, accurate information. AI agents can triage inquiries, trigger alerts, and streamline communication during service disruptions, improving satisfaction and trust.
FlowForma is a no-code, cloud-ready platform that runs natively on Microsoft 365 and SharePoint, leveraging your existing infrastructure. Its modular design allows transport organizations to build, deploy, and manage workflows quickly, integrating with ERP systems, IoT sensors, ticketing platforms, and asset management tools. This architecture ensures that operational data, maintenance records, and communication flows are centralized, scalable, and easily auditable.