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Rated 4.5/5 on G2 | Microsoft AI Cloud Partner

Transform Maritime Operations with AI-powered Process Automation

FlowForma’s AI‑powered process automation platform transforms how maritime shipping companies streamline workflows, improve operational visibility, enhance safety, and ensure compliance across complex global operations.

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Trusted By Industry Leaders

FlowForma's AI-Driven Process Automation Platform For The Maritime Industry

FlowForma brings intelligent, AI-powered process automation to the maritime shipping industry, helping operators streamline complex workflows across vessels, ports, and shore operations. From incident management and crew onboarding to predictive maintenance and cargo handling, FlowForma automates routine tasks, enforces governance, and provides real-time visibility, enabling shipping companies to reduce errors, save time, and improve operational efficiency across global fleets.

By integrating seamlessly with Microsoft 365, SharePoint, and existing maritime systems, FlowForma provides secure, scalable automation that drives consistency, transparency, and smarter decision-making across all shipping operations.

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At a glance

Sector
Maritime shipping
Platform
FlowForma Process Automation
Built on
Microsoft 365 and SharePoint
Processes
Maritime incidents, seafarer and shore staff onboarding, maintenance, SLA monitoring, contracts and compliance
Regulation
Embeds IMO, flag-state, environmental and internal controls, with automated audit trails
Scale
Vessels, ports and shore operations across global fleets
Integrates with
Microsoft 365, SharePoint and existing maritime systems
Data
Stays within your own SharePoint / Microsoft 365 environment
On this page The processes The FlowForma advantage Customer story FAQs

Updated

Automating Business-Critical Processes in The Maritime Industry

Maritime Incidents

Automate reporting and resolution of maritime incidents, including vessel delays, cargo damage, and safety events. FlowForma captures real-time data, tracks SLAs, and notifies the right teams, reducing response times and ensuring lessons learned are documented for future voyages.

Onboarding

Streamline the onboarding of seafarers and shore-based staff across global fleets. Automated workflows manage certifications, training, and compliance checks, ensuring crews are ready for deployment while reducing administrative overhead.

Maintenance

Automate inspections, maintenance requests, and preventive scheduling for ships and port equipment. AI-driven workflows prioritize critical repairs, minimize unplanned downtime, and optimize fleet reliability across global shipping operations.

SLA Monitoring

Track service-level agreements for vessel operations, maintenance, and port services. Controlled workflow promotion and centralized governance ensure processes comply with internal standards and regulatory requirements across global operations.

Contracts

Digitize and automate contract approvals, invoice verification, and procurement workflows related to charters, port fees, and service contracts. Centralized approvals and audit trails improve financial transparency and reduce errors.

Compliance

Automate safety, environmental, and regulatory compliance across vessels, ports, and shore operations. FlowForma ensures inspections, audits, and reporting are standardized, tracked, and auditable, helping maritime operators meet IMO regulations, flag-state requirements, and internal governance standards while reducing manual errors.

The FlowForma Advantage for Maritime Shipping Organizations

Rapid Automation

From voyage planning and cargo handling to crew onboarding and maintenance, FlowForma automates every step of maritime operations.

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AI-powered Automation

FlowForma’s AI agents automate data extraction, predictive maintenance prioritization, incident categorization, and compliance checks.

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SLA Tracking & Governance

Define and monitor service-level agreements across incident management, maintenance, and operational workflows. FlowForma automates SLA notifications, escalations, and approvals, ensuring global fleets meet operational commitments and maintain regulatory compliance.

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Seamless Compliance & Safety Assurance

Track, audit, and enforce IMO, flag-state, environmental, and internal controls across vessels, ports, and shore operations. Embedded compliance rules and full audit trails help reduce risk and maintain regulatory readiness worldwide.

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Microsoft 365 and SharePoint Native

FlowForma runs natively on Microsoft 365 and SharePoint, using existing lists and libraries for workflow data. Teams can leverage familiar tools while centralizing workflows, approvals, and documents across global maritime operations.

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Security And Governance

All workflows and operational data remain secure, with role-based access, encrypted storage, and auditable approval histories. FlowForma ensures sensitive crew, cargo, and operational information is protected and compliant with global governance standards.

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FlowForma Takes Bus Éireann's Driver Vetting Process Online

Figures from FlowForma's published Bus Éireann driver e-vetting story. Read the full story

2,500

people employed

1,200

coaches and buses in the fleet

4,000+

contractor vehicles employed for school transport services

2018

e-Vetting launched, with hundreds of applications already coming in

Bus Éireann

Debbie O'Neill

Vetting OfficerBus Éireann

FlowForma customer testimonials

Customer video

FlowForma customer testimonials

Customers on what changed after automating their processes. 1 min 28.

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A Proven Track Record In Delivering Operational Excellence

bus-image
”
It is true to say the staff in the Vetting Office are delighted, there will be no return to paper! We have the best online vetting system around now.

Debbie O'Neill

Vetting Officer, Bus Éireann

Read the Bus Éireann story
Grant Thornton
”
The more processes we've automated with the FlowForma Process Automation platform, the more the business sees the benefits and the more they want to use it. FlowForma is business intuitive.

William McCann

IT Manager, Grant Thornton

Read the Grant Thornton story
A team at work in an office
”
Don’t let the initial investment be a blocker to transformation, once you digitalize 3 noteworthy processes with FlowForma Process Automation, you’ve already got your ROI.

Suzy Pinsent

Digital Transformation Consultant, PBCB

Experience Smarter Maritime Processes

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Recognized as an industry leader in process automation

G2 Best Estimated ROI, Enterprise, Summer 2026 G2 High Performer, Workflow Management G2 High Performer, No-Code Development Platforms, Enterprise EMEA G2 Best Support, Enterprise, Summer 2026

Frequently Asked Questions

What is FlowForma, and how can it help maritime shipping companies?

FlowForma is an AI-powered process automation platform that helps shipping companies streamline vessel operations, port logistics, crew management, and compliance workflows while reducing manual effort and improving operational visibility.

What platform does FlowForma run on, and where is data hosted?

FlowForma is a no-code, native Office 365 and SharePoint platform, fully integrated with Microsoft 365 tools your teams already use. All maritime operational data — including vessel schedules, crew credentials, incident reports, and maintenance logs — is stored securely within your SharePoint/Office 365 environment, leveraging enterprise-grade encryption, role-based access, and audit trails. This ensures workflows remain fully governed, compliant, and protected, while keeping your sensitive operational and crew data under your control.

Can FlowForma help with crew onboarding and credential management?

Absolutely. FlowForma automates document collection, training verification, credential renewals, and compliance checks for seafarers and shore-based staff, ensuring safety and operational readiness across multiple regions.

How does FlowForma ensure safety and regulatory compliance?

FlowForma embeds IMO, flag-state, environmental, and internal controls into workflows, providing automated audit trails, notifications for overdue tasks, and real-time compliance reporting.

Can FlowForma automate contract approvals and invoicing for shipping operations?

Yes. Contracts, charters, invoices, and procurement approvals can be automated with FlowForma, reducing errors, ensuring auditability, and improving financial transparency across departments.

How does FlowForma handle incident management?

FlowForma automates reporting, approvals, and resolution tracking for incidents such as cargo damage, vessel delays, or safety events. AI agents prioritize critical incidents and provide real-time visibility to management teams.

How secure is FlowForma for maritime data?

FlowForma provides enterprise-grade security with role-based access, encrypted data storage, audit trails, and compliance with governance standards, protecting sensitive crew, cargo, and operational information.

Can FlowForma monitor SLAs and performance across operations?

Yes. FlowForma tracks SLAs for incidents, maintenance, and operational workflows, automating notifications, escalations, and reporting to ensure that service commitments are met across vessels and ports.

Transform your maritime processes inside Microsoft 365

See FlowForma automate incident management, crew onboarding, maintenance, SLA monitoring, contracts and compliance, right inside Microsoft 365.

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