From customer onboarding to service provisioning, billing, and fault resolution, FlowForma automates every step, removing bottlenecks and freeing staff to focus on high-value work.
Seamlessly connect with CRM, OSS/BSS, billing platforms, network management systems, and external data sources to ensure consistent, accurate information across all platforms.
Track, audit, and enforce regulatory and internal controls across all processes, giving telecom operators confidence and reducing risk exposure.
AI agents automate data extraction, validation, and issue flagging so processes run faster, smarter, and with greater accuracy.
Built on Microsoft 365 and SharePoint, FlowForma runs in your own tenancy with enterprise-grade data security, ensuring complete control over sensitive telecom data while leveraging your existing infrastructure.
Gain real-time visibility into workflows, workloads, and performance metrics. Make data-driven decisions with detailed dashboards and actionable reporting.
"Customization within FlowForma Process Automation is far better than anything we have had previously. It gives us a platform to help the business make their jobs easier and my job easier.”
"The more processes we've automated with the FlowForma Process Automation platform, the more the business sees the benefits and the more they want to use it. FlowForma is business intuitive."
"Don’t let the initial investment be a blocker to transformation, once you digitalize 3 noteworthy processes with FlowForma Process Automation, you’ve already got your ROI."
1-2-1 Expert Support | Customized Trial | No Credit Card
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