Your Guide To Process Automation in Financial Services

How AI-driven automation helps banks, insurers and financial institutions streamline operations, strengthen compliance and deliver exceptional customer experiences, from onboarding to approvals.

5XROI achieved by FlowForma customers
6,000admin hours saved per year
2Xfaster to deploy than competitors, per G2

Download the guide

Financial services automation challenges
Use cases, from onboarding to DORA compliance
A process automation platform checklist

What's inside the guide

Practical insights to help you automate key processes, reduce manual work and accelerate decision-making.

01Financial services automation challengesStrict regulation and rising digital expectations.
02Use cases for process automationOnboarding, compliance, approvals, renewals and more.
03Practical insights and automation tipsMoving off Excel and email, and building with Copilot.
04Process automation platform checklist15 capabilities to look for when you compare tools.

Get the guide

Watch Copilot build a customer onboarding process in minutesCustomer onboarding for financial services with FlowForma Copilot

Helping you overcome common challenges in financial services

From strict regulatory requirements to customers who expect everything digital, financial institutions need processes that are fast, consistent and traceable.

The challenge

Financial services organizations navigate strict regulation while improving customer experiences in an increasingly digital world. Excel and email-based processes slow approvals, delay onboarding and make compliance harder to prove.

Meet FlowForma Process Automation

An AI-first platform that unifies forms, workflows, insights and document generation in one solution. Teams digitize workflows, automate repetitive tasks and remove inefficiencies, without code.

With FlowForma Copilot, describe what you want to automate and Copilot fast-tracks your build.

Financial services processes to automate

Six of the use cases the guide covers, plus many more teams automate with FlowForma.

Onboarding

Whether it’s clients, suppliers or funds, onboarding can be time-consuming and error-prone. Automation streamlines workflows, reduces manual tasks and delivers a faster, more consistent experience.

Compliance

Built-in audit trails make every process fully traceable. You have a clear record of every action taken, so demonstrating compliance is simple.

Approvals

Credit, loan and authorization approvals are vital but often slow. FlowForma Copilot creates approval workflows tailored to your exact requirements in seconds.

Product lifecycle

Automate workflows for product creation, approval and launch, with regulatory compliance built in, less manual effort and a faster time to market.

Customer experience

With FlowForma Engage, customers take part directly in onboarding, renewals, contracts and payments, without paper or email delays.

Renewals

Track renewal dates, send automated reminders and streamline approvals, so clients and contracts are renewed on time.

Other use cases include

Claims management
Cost management
Cyber security
DORA compliance
IT admin processes
Policy onboarding
Risk management
Document management
GDPR compliance
Incident management
Internal audit and governance checks

FlowForma benefits across financial services

What banks, insurers and financial institutions gain when processes move off spreadsheets and inboxes.

No more Excel and email processes

Digital forms and workflows replace outdated manual methods.

Enhanced compliance

Built-in audit trails keep you ready for regulators.

Standardized decisions

Consistency across teams, less ambiguity and better outcomes.

Speed and accuracy

Faster processing times and fewer errors.

Integration friendly

Connects with your CRM, ERP and other core systems.

Improved visibility

Real-time insight into process data for better decisions.

Your automation tool checklist

What to look for when you compare process automation platforms for financial services.

All-in-one platform
A business developer tool
Visual designer
Build once for mobile and desktop
Cloud product and security
Offline capability
Access anywhere
Microsoft Teams app
External stakeholders included in processes
Built-in reporting dashboards
Proven rapid adoption
Seamless governance by IT
InfoPath migration tool
Process accelerators
Integrations with 1,000s of systems
AI Copilot

Get the full guide

Experience rapid ROI

Results realized by FlowForma customers.

5XReturn on investment
>$80kSaved per significant process
50+Processes digitized a year
6,000Admin hours saved a year
2XFaster to deploy than competitors, according to G2

Customization within FlowForma Process Automation is far better than anything we have had previously. It gives us a platform to help the business make their jobs easier and my job easier.

Robbie MolloyProduct Manager, Aon

Read the Aon story

The more processes we've automated with the FlowForma Process Automation platform, the more the business sees the benefits and the more they want to use it. FlowForma is business intuitive.

William McCannIT Manager, Grant Thornton

Read the Grant Thornton story

Don't let the initial investment be a blocker to transformation, once you digitalize 3 noteworthy processes with FlowForma Process Automation, you've already got your ROI.

Suzy PinsentDigital Transformation Consultant, PBCB

Process automation in financial services: common questions

Which financial services processes can you automate?

Common examples are client, supplier and fund onboarding, compliance, credit and loan approvals, product lifecycle management, renewals and customer-facing processes. Teams also automate claims, cost and risk management, DORA and GDPR compliance, incident management and internal audit checks.

How does process automation help with compliance?

FlowForma records a built-in audit trail for every process, so you have a clear record of every action taken. That makes processes fully traceable and compliance simple to demonstrate.

How quickly can you build an approval workflow?

With FlowForma Copilot, you describe the process you want and Copilot creates a customized approval workflow in seconds, ready for you to refine.

Can customers take part in internal processes?

Yes. With FlowForma Engage, customers can take part directly in processes such as onboarding, renewals, contracts and payments, without paper or email delays.

What should you look for in a process automation platform?

An all-in-one AI-led platform covering forms, workflow, insights and document generation, plus a visual designer, mobile and offline access, built-in dashboards, IT governance and code-free integrations with your core systems.