Digital Process Automation Blog

Get the latest expert insights, trends, and advice on digital process automation, workflow automation and process analytics.

A Guide to Customer Service Automation in Manufacturing

By Paul Stone, Product Evangelist Posted on: August 11, 2025

Manufacturers today face growing pressures to streamline their operations while enhancing customer..

Top 10 Insurance Claims Processing Software in 2025

By Paul Stone, Product Evangelist Posted on: August 8, 2025

Insurance companies are under pressure to modernise their claims management software. Customer..

Top 10 Healthcare Staff Scheduling Software in 2025

By Paul Stone, Product Evangelist Posted on: July 29, 2025

Healthcare staff scheduling is one of the most critical components of managing a healthcare..

Types of Business Process Automation, Explained [2025]

By Paul Stone, Product Evangelist Posted on: July 14, 2025

Bill Gates once said, “Automation applied to an efficient operation will magnify the efficiency.”..

What is Customer Service Automation? A Detailed Guide

By Paul Stone, Product Evangelist Posted on: July 14, 2025

Customer service has undergone rapid and permanent changes. In 2025, a phone line and a basic..

PowerApps Pricing & Alternatives [2025 Guide]

By Paul Stone, Product Evangelist Posted on: July 11, 2025

Microsoft PowerApps is a low-code platform for building business applications, especially for teams..

AI in Customer Service Automation: Everything You Need to Know

By Paul Stone, Product Evangelist Posted on: July 8, 2025

Customer service undergoes relentless change every passing day. Top-notch care has become the bare..

How AI Automation in Healthcare is Revolutionizing the Industry

By Paul Stone, Product Evangelist Posted on: July 8, 2025

AI automation is reshaping healthcare by reducing inefficiencies, cutting costs, and improving..

Key Benefits of Automating the Procurement Process

By Gerard Newman, CTO Posted on: July 1, 2025

Before we go into the details of how the benefits of procurement automation stand out, we should..

Education Workflow Automation: What It Is and Why It Matters In 2025

By David Shanley Posted on: June 30, 2025

Educators across schools, colleges, and universities are overwhelmed by repetitive administrative..

Government Workflow Automation: Driving Innovation in the Public Sector

By Gerard Newman, CTO Posted on: June 24, 2025

Governments are under growing pressure to do more with less—serve faster, comply better, and..

Automation in Education: How Automation Transforms Education

By Gerard Newman, CTO Posted on: June 19, 2025

Automation in education isn't about efficiency for its own sake—it's about freeing up mental,..

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