Digital Process Automation Blog

Get the latest expert insights, trends, and advice on digital process automation, workflow automation and process analytics.

Paul Stone, Product Evangelist

A Guide to Customer Service Automation in Manufacturing

By Paul Stone, Product Evangelist Posted on: August 11, 2025

Manufacturers today face growing pressures to streamline their operations while enhancing customer..

Top 10 Insurance Claims Processing Software in 2025

By Paul Stone, Product Evangelist Posted on: August 8, 2025

Insurance companies are under pressure to modernise their claims management software. Customer..

Top 10 Healthcare Staff Scheduling Software in 2025

By Paul Stone, Product Evangelist Posted on: July 29, 2025

Healthcare staff scheduling is one of the most critical components of managing a healthcare..

Types of Business Process Automation, Explained [2025]

By Paul Stone, Product Evangelist Posted on: July 14, 2025

Bill Gates once said, “Automation applied to an efficient operation will magnify the efficiency.”..

What is Customer Service Automation? A Detailed Guide

By Paul Stone, Product Evangelist Posted on: July 14, 2025

Customer service has undergone rapid and permanent changes. In 2025, a phone line and a basic..

PowerApps Pricing & Alternatives [2025 Guide]

By Paul Stone, Product Evangelist Posted on: July 11, 2025

Microsoft PowerApps is a low-code platform for building business applications, especially for teams..

AI in Customer Service Automation: Everything You Need to Know

By Paul Stone, Product Evangelist Posted on: July 8, 2025

Customer service undergoes relentless change every passing day. Top-notch care has become the bare..

How AI Automation in Healthcare is Revolutionizing the Industry

By Paul Stone, Product Evangelist Posted on: July 8, 2025

AI automation is reshaping healthcare by reducing inefficiencies, cutting costs, and improving..

10 Best Incident Management Software for Enterprises in 2025

By Paul Stone, Product Evangelist Posted on: June 10, 2025

Enterprise leaders know that incident response is no longer a reactive function, but a..

Creatio Pricing: Comprehensive Guide 2025

By Paul Stone, Product Evangelist Posted on: June 5, 2025

No-code tools are everywhere, but not all offer clear value. From seat-based pricing to AI token..

Top 9 Workflowgen Alternatives and Competitors in 2025

By Paul Stone, Product Evangelist Posted on: June 3, 2025

WorkflowGen is a low-code solution that helps businesses digitize and automate their processes..

A Comprehensive Guide to WorkflowGen Pricing, Pros, Cons, and Key Competitors

By Paul Stone, Product Evangelist Posted on: May 26, 2025

Today’s market demands speed, automation, and efficiency—manual processes and basic workflows no..

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