In today's fast-paced business environment, speed, agility, and efficiency are essential for staying competitive, regardless of the industry.
For any business, opting for digital process automation software is no longer optional; it’s a crucial tool for streamlining operations, reducing organizational waste, and staying ahead of the competition.
According to a McKinsey report, businesses that implement digital process automation can gain 20% to 40% in efficiency, making digital process automation software indispensable in 2024.
Several advanced DPA solutions are helping companies drive digital transformation, reduce errors, and foster innovation. In this article, we explore the top 10 digital process automation software tools that are reshaping business operations in 2024.
Why Business Automation Tools Matter
Digital process automation has become vital for businesses aiming to streamline workflows, boost productivity, and reduce operational costs. Whether it’s in healthcare, finance, or energy, using the right DPA platform offers several benefits, including:
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Increased Operational Efficiency: Automating repetitive tasks speeds up processes and allows employees to focus on strategic activities. This improves operational efficiency, making businesses more agile and adaptable to market changes.
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Error Reduction and Improved Accuracy: Manual processes are prone to errors, which can lead to costly mistakes. By automating workflows, DPA ensures consistency and reduces errors by minimizing human intervention.
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Enhanced Collaboration Across Teams: Many DPA tools integrate seamlessly with existing systems, improving communication and collaboration across departments. For example, FlowForma helps teams in finance, operations, and HR work together by breaking down silos.
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Cost Reduction: By eliminating redundancies and speeding up task completion, digital process automation reduces operational costs. These savings can then be reinvested into business growth initiatives. McKinsey reports that businesses that adopt automation in their operations can achieve up to 30% cost savings over five years.
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Scalability and Flexibility: As businesses grow, DPA tools scale with them, ensuring that operations remain efficient even as workloads increase. Modern tools are flexible enough to meet the needs of various industries, from healthcare to construction and finance.
With these many benefits of digital business automation in mind, let’s examine the top 10 digital business process management and automation tools that will revolutionize businesses in 2024.
1. FlowForma
FlowForma is an award-winning, no-code digital process automation platform that empowers business users to automate and optimize their business workflows rapidly.
FlowForma allows business users and IT teams to take control of their digital transformation by automating even the most complex processes with ease.
This means you can rapidly digitize and optimize their processes without tying up any other resources, completely bypassing the skill barrier that’s typically associated with automation processes.
Key Features:
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No-code platform: Empower business users and IT teams to build and deploy workflows without any formal coding skills or software training.
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Integrated solution: Combines forms, workflow, analytics, and document generation to provide an all-in-one automation solution.
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Industry templates: Pre-configured process templates for quick deployment across industries like healthcare, oil and gas, and finance, enabling rapid deployment.
Pros
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Accelerates digital transformation across all departments without coding knowledge.
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Pre-configured templates tailored to industries with complex processes like healthcare and finance.
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High user adoption due to its intuitive, user-friendly interface.
Cons
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Best suited for organizations using Microsoft 365.
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Advanced features may require additional configuration to leverage the benefits completely.
Pricing
Flowforma offers a custom pricing model after a demo and a 14-day free trial.
You can schedule a call with the process consultants. The team typically conducts a thorough review of your business requirements and organizational needs before offering a tailored pricing structure that fits your requirements like a glove.
Book a demo to learn about FlowForma’s features.
Ratings and Reviews
2. Microsoft PowerApps/Power Automate
Microsoft PowerApps, a design tool for dynamic forms, and Power Automate, an automation and integration tool provide a powerful automation solution, particularly for businesses already embedded in the Microsoft ecosystem.
On the other hand, Power Automate allows users to create automated workflows across various Microsoft apps, while PowerApps enables quick app development. Their deep integration with Microsoft 365 and Azure makes them an attractive option for enterprises looking for a simple yet effective form or a streamlined workflow management tool.
Key Features
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Seamless Microsoft integration: Full integration with Microsoft 365 and Azure enhances workflow automation across multiple apps.
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AI-powered automation: Automates tasks and improves decision-making using AI and machine learning.
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Custom app development: Enables rapid development of tailored applications with little coding required.
Pros
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Fully integrated with Microsoft’s extensive ecosystem, which allows for smooth implementation across departments.
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Scalable and adaptable for enterprises, regardless of size or complexity.
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Advanced AI capabilities for optimizing workflows and enhancing decision-making.
Cons
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Has one of the steepest learning curves for new users.
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It can be expensive for smaller businesses looking for advanced features.
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Its limitation is simplicity. Power Apps and Power Automate are designed to automate straightforward processes only.
Pricing
Microsoft offers multiple plans based on your enterprise plan, industry, size, and business model.
Both PowerApps and Power Automate will be a part of a larger Microsoft 365 package. Prospective users can schedule a demo to explore features to take advantage of their trial offers and evaluate the tools before purchasing.
Ratings and Reviews
3. Kissflow
Kissflow offers a unified platform for automating workflows, managing projects, and creating custom applications. The platform has made a name for itself by offering its unique All-in-One solution package, which allows businesses to handle process automation, project management, and app development within a single interface.
Kissflow’s intuitive no-code interface removes the technical barriers that many companies face, enabling rapid deployment without specialized IT skills.
Key Features
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Unified platform: Combines process automation, project management, and app development into one seamless interface.
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No-code process design: Enables businesses to quickly create workflows and forms without needing coding expertise.
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Custom app development: Supports the creation of tailored applications to meet specific business needs, helping companies streamline unique workflows.
Pros
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Intuitive no-code interface, making it accessible for non-technical users.
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A unified platform that handles process automation, project management, and app building in one tool.
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Cost-effective for small to mid-sized companies looking for an all-in-one solution.
Cons
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It is not as feature-rich for larger enterprises that require highly complex workflows.
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Limited customizations for highly complex tasks.
Pricing
Kissflow offers two pricing plans:
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Basic Plan: Priced at $1500/month, capped at 50 users, and includes core features like workflow automation and app development.
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Enterprise Plan: Tailored to larger companies with more advanced requirements, the pricing is based on technical factors like user count, customizations, and workflow complexity. Prospective users are encouraged to schedule a demo for detailed pricing options.
Ratings and Reviews
4. Decisions
Decisions provide powerful automation capabilities, especially for industries requiring quick decision-based workflows simply optimize business processes.. It features a no-code environment that focuses on rules-based workflows and decision-making, allowing businesses to automate complex strategic planning processes and ensure compliance with industry regulations.
Key Features
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Business rules engine: Automates intricate decision-making processes, perfect for industries with heavy regulatory requirements.
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Process automation: Allows users to create multi-step, complex processes for more efficient process management.
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No-code environment: Empowers users to build workflows without requiring coding skills, making it accessible to a broader range of users.
Pros
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Excellent for industries that need to automate decision-based and compliance-heavy workflows, such as healthcare and finance.
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Powerful business rules engine to handle complex, multi-step processes.
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A no-code platform that simplifies automation without requiring IT involvement.
Cons
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Not as user-friendly for beginners.
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Can be expensive for smaller businesses.
Pricing
Decisions offer three pricing plans:
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Bronze: Available for $6750/month, suitable for smaller teams with basic automation needs.
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Silver and Gold Plans: Tailored for larger organizations, with pricing based on business requirements, including workflow complexity and user count. Prospective users can schedule a demo for more detailed pricing information.
Ratings and Reviews
5. Pipefy
Pipefy is a well-known workflow management and automation tool that’s designed with small to mid-sized businesses in mind.
One of its best features is its Kanban-style simple yet intuitive visual task management system, which provides teams with an easy-to-use interface for organizing tasks, approvals, and assignments. Pipefy excels at streamlining repetitive processes while fostering collaboration between teams.
Key Features
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Kanban-style workflow management: Simplifies task management with a drag-and-drop interface, making it easy to visualize tasks and processes.
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Process automation: Automates routine tasks and approvals to help businesses save time and increase efficiency.
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Team collaboration tools: Promotes communication across departments to ensure seamless workflow execution.
Pros
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Intuitive Kanban design that simplifies visual task management.
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Cost-effective solution for small to mid-sized businesses.
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Ideal for managing workflows, task approvals, and project tracking.
Cons
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Limited advanced automation features.
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May not be suitable for highly complex tasks.
Pricing
Pipefy is one of the few options in this list that offers a free and paid model. The basic model (starter model) is absolutely free and requires no credit card details.
The other models are based on your organization’s needs, the overall complexity of implementing digital process automation, and other details that you’ll need to provide to the sales team. Schedule a demo to explore the paid options in more detail.
Ratings and Reviews
6. Zoho Creator
Zoho Creator is a versatile, low-code platform designed for businesses that seek agility without extensive technical resources.
It provides an intuitive drag-and-drop interface, enabling users to create custom applications and automate workflows without needing extensive technical knowledge.
With robust integration capabilities, especially within the Zoho ecosystem, and strong mobile support, Zoho Creator stands out as an adaptable tool that supports automation across various business functions, including HR, finance, and other operations that directly impact customer experience.
Key Features
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Low-Code Platform: Simplifies the app-building and automation process with minimal coding required.
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Mobile Support: Offers mobile-friendly applications that enable workflow automation on the go.
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Integration: Connects easily with other Zoho applications and third-party tools for a seamless experience.
Pros
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Great for small to medium-sized businesses.
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Strong mobile support for automation on the move.
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Easy integration with other Zoho tools.
Cons
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Limited advanced features for enterprise-scale needs.
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Customization can become challenging in complex situations.
Pricing
The basic package starts at $10/user per month, but the overall costs depend on several factors, including the complexity required and the other Zoho services your business uses.
Ratings and Reviews
7. Nintex
Nintex is a widely recognized platform for workflow automation, process management, and robotic process automation, designed for companies that aim to drive digital transformation across various departments.
Known for its drag-and-drop workflow builder and deep integration with Microsoft tools, Nintex empowers businesses to automate critical processes in finance, HR, and IT
With advanced process mapping and documentation features, Nintex supports users in visualizing and optimizing workflows, making it suitable for both small teams and large enterprises with complex automation needs.
Key Features
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RPA Integration: Includes robotic process automation for handling redundant work.
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Visual Workflow Builder: Allows users to automate processes using a drag-and-drop interface.
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Process Mapping: Lets users map out business processes for easy documentation and optimization.
Pros
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Strong integration with Microsoft tools and Office 365.
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Excellent process mapping and documentation features.
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Offers RPA for automating repetitive tasks.
Cons
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Higher learning curve than other no-code platforms.
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Costs can escalate for enterprises with complex automation needs.
Pricing
Nintex offers customized pricing based on company requirements and desired features. Users are encouraged to schedule a consultation to assess their needs and receive a tailored pricing solution.
Ratings and Reviews
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TrustRadius: 8.5/10 with 491 reviews
8. ClickUp
ClickUp is a versatile productivity platform that combines project management with process automation.
It's highly flexible and allows businesses to automate workflows, to manage processes and automate repetitive tasks and customer tasks together, and streamline processes all within one unified interface. ClickUp is widely popular for its ease of use and customizable automation features, making it suitable for small to mid-sized businesses and larger enterprises alike.
With its wide range of third-party integrations, including Slack, Google Drive, and Zoom, ClickUp enables seamless collaboration with external users, making it a go-to solution for improving productivity and inter-departmental alignment.
Key Features
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Customizable Automation: Allows users to create automated workflows for repetitive tasks like task creation, assignments, and notifications.
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Integration with Popular Tools: ClickUp integrates with a wide range of third-party apps for seamless process automation.
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Task Management and Workflow Automation: Provides templates and drag-and-drop functionality to manage and automate workflows across teams.
Pros
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Easy to use and customizable, making it ideal for businesses of all sizes.
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Affordable pricing, with free plans available for small teams.
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Integrates well with other productivity and communication tools, improving team collaboration.
Cons
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Not as specialized for complex, enterprise-level automations compared to other platforms.
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Advanced features may require customization, which could be limiting for users who need highly tailored workflows.
Pricing
ClickUp initially offers a free plan with very basic features and its paid plans start at $5/user per month, making it accessible for teams with various budget levels.
Ratings and Reviews
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TrustRadius: 8.5/10 with 1257 reviews
9. Appian
Appian is a powerful low-code automation platform that enables users to design and automate complex workflows.
Its powerful automation features make it particularly appealing to industries with strict compliance needs, like healthcare and finance, where security and reliability are paramount to improving business outcomes and automating critical business processes. Appian’s enterprise-grade security and scalability set it apart as a top choice for businesses looking to streamline intricate processes and manage compliance effectively.
Key Features
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Low-Code Development: Helps users design applications and automate workflows without needing extensive coding skills.
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AI & RPA Integration: Uses AI and robotic process automation to enhance decision-making and workflow efficiency.
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Enterprise-Grade Security: Offers high security and compliance features, making it suitable for industries like healthcare and finance.
Pros
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Strong AI and RPA capabilities for advanced automation.
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Scalable and secure for enterprise-level applications.
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Well-suited for industries with heavy compliance needs.
Cons
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Can be expensive for smaller organizations.
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Complex workflows require longer implementation times.
Pricing
The tool has custom pricing based on usage and complexity requirements.
Ratings and Reviews
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TrustRadius: 8.3/10 with 271 reviews
10. Blue Prism
Blue Prism is one of the leading robotic process automation platforms that allows businesses to automate rule-based, repetitive manual tasks. While it specializes in process automation, Blue Prism also integrates with AI and machine learning tools to enable more intelligent, process optimization, automation, and decision-making. Thereby making it a solid choice for organizations aiming to automate business processes and optimize labor-intensive workflows with digital automation and minimal human intervention.
Key Features
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Robotic Process Automation: Automates repetitive tasks using sophisticated software bots.
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Scalable Automation: Easily scales to meet the needs of large enterprises.
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AI and Machine Learning: Enhances automation with AI-driven decision-making.
Pros
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Best-in-class RPA capabilities for repetitive task automation.
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Strong scalability for enterprise-wide automation.
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AI integration for intelligent decision-making.
Cons
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Focuses more on RPA than full digital process automation.
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Can be costly for small to mid-sized businesses.
Pricing
Blue Prism offers customized pricing based on company size, automation requirements, and specific deployment needs. Contact Blue Prism for a tailored quote.
Ratings and Reviews
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TrustRadius: 7.9/10 with 95 reviews
Key Takeaways
Digital process automation tools have undoubtedly become a must-have for organizations to stay competitive and agile.
Platforms like FlowForma offer no-code solutions for digital workflow automation that empower users to build and deploy automated processes without the need for IT support and reduce operational costs while improving business by streamlining processes, reducing manual effort, and allowing teams to focus on strategic business objectives.
As digital transformation and process automation continue to revolutionize industries across the globe, take the time to evaluate these ten digital process automation platforms and choose one that aligns with your entire organization and its unique requirements. Choosing the right digital process automation platform for your specific business goals is essential to ensuring long-term success.
FlowForma stands out as a leader in digital process automation as it offers an intuitive and flexible platform to meet the needs of a modern business with complex processes. Now is the time to take your business processes to the next level. Book a demo today and take your efficiency to new heights.