A selection of reviews from FlowForma customers across financial services, manufacturing, construction, education, and the public sector.
4.5
Overall rating out of 5 on G2
108
Reviews on G2
103
Reviews rated 4-5 stars
Newest first. Filter by company size to find the customers closest to your own.
“I find it easy to design and launch new workflows because the tools are intuitive, allowing you to build them quickly. It offers a strong selection of built-in rules to handle different scenarios, and when your company procedures change, you can update the digital process just as fast to keep everyone on track.”
Verified reviewer
Construction
July 28, 2026
Mid-Market“I like using FlowForma Process Automation because it stores all information in one place, which eliminates the need for paper records and consolidates information instead of relying on several emails. I also enjoy the automated dropdown lists, which save time for the applicant filling in a form and help prevent typos and bad data. Additionally, I think it looks good.”
Nathalie B.
Industry not disclosed
June 17, 2026
Mid-Market“I like that FlowForma Process Automation can transform processes from manual paper-based to online processes in a very short time. The biggest feature is that it truly achieves no-code development, greatly lowering the threshold for implementing BPM solutions and significantly shortening the time from idea to process launch. I think FlowForma's AI capabilities have greatly improved compared to last year, and its understanding of Chinese requirements is also very accurate. Additionally, I find FlowForma easier to use than Power Automate/Power Apps because it has a lower usage threshold and shorter process delivery time.”
Verified reviewer
Industry not disclosed
June 7, 2026
Mid-Market“The customer service is outstanding. I feel at home in the meetings.”
Ryan B.
IT admin
April 23, 2026
Enterprise“Pretty straight forward product and helps you build processes quickly”
Verified reviewer
Accounting
April 23, 2026
Small business“I use FlowForma Process Automation for inputting and reviewing safety information for a construction project, and I've found it very effective. It provides clear and concise information and dashboards, which help me with my tasks. I like the varied processes we can use, and the fact that the information is live, making it easy to access and monitor. I can track the number of safety observations being raised by our team as they upload them, and it speeds up the admin side of collating the information for review. The initial setup was very easy, and overall, I've been very happy with the product.”
Niall M.
Construction
March 25, 2026
Mid-Market“I like having FlowForma Process Automation as a one-stop place for all our automated processes. It allows us to have all our processes in one location and includes an approval matrix in the background. I appreciate the ease of creating new processes and having complex approvals when required. We are able to implement a global approval matrix across the company to ensure all approvals are done in accordance. FlowForma's design process is far more streamlined compared to what we used before. The initial setup was incredibly easy and well thought out.”
Callum W.
IT Support Engineer
March 19, 2026
Enterprise“FlowForma is very helpful when it comes to automating forms, applications, and record collection, as well as generating documents. Once everything is built and set up, the flows enable more automation and save a lot of time.”
Jolanta L.
Vice President
March 12, 2026
Small business“The support team are very quick to respond, and all of my tickets have been resolved in a timely manner.”
Alex B.
IT Support Technician, Information Technology and Services
February 18, 2026
Enterprise“Our experience with FlowForma Process Automation has been incredibly positive. As an NHS shared service working with eight NHS Trusts across the North West London area, FlowForma has been instrumental in standardising our processes. The implementation of FlowForma enabled us to create our first standardised process, significantly improving efficiency and output quality. One of the key advantages of FlowForma is its integration with various Microsoft functions. For instance, its connection to the Outlook address book using the 'Persons or Group' and 'Get User Profile Property' features has reduced typing errors by approximately 80% when staff input email addresses, especially when assigning steps to different approvers. FlowForma's hosting on SharePoint has allowed us to create a central hub accessible to users from all eight NHS Trusts, despite their separate IT networks. This centralisation has simplified access and management. Moreover, FlowForma's flexibility has enabled us to tailor digital forms slightly for specific Trusts when needed. The support team at FlowForma has been really helpful. Whenever I need assistance, I feel very comfortable reaching out to them. Overall, FlowForma has empowered our staff to efficiently track and manage their digital forms, enhancing our operational effectiveness.”
Verified reviewer
Hospital & Health Care
December 2, 2025
Enterprise“FlowForma could become a strategic technological asset for your organization if it is serious about digitalizing its business. One of the best features of the product is the customer care. They are always ready to give you a hand in the development of your own processes. The road is not easy, and the learning curve will be somehow steep because after all you need to learn to no code; that entails learning the language of the tool, though, plus, other skills like understanding how your SharePoint list must be structured. For this reason, having such strong customer service is fundamental, and FlowForma has it. If your organization's leadership bets on going serious about automating your processes, FlowForma is a great choice as a technological enabler of such strategic choice. The tool is easy to use, but you need to start small and not choose your most complex process as your first to automate (trust FlowForma advisors on this). It can be integrated with other applications, but that's an advanced API feature that we have not yet implemented, although we surely intend to.”
Pablo B.
Industry not disclosed
March 14, 2024
Small business“FlowForma Process Automation is an efficient and user-friendly tool for automating business processes. Its intuitive interface and drag-and-drop functionality make it easy to design and implement workflows. With features like task management and integration capabilities, it streamlines operations and improves productivity.”
Sachin S.
Product Data Analyst
June 6, 2023
Mid-Market“1. User friendly interface 2. Seamless integration 3. Rapid process deployment 4. Collaboration and Transparency 5. Analytics and reporting”
Revanth G.
Procurement Analyst
June 6, 2023
Mid-Market“Flowforma process automation is efficient and increases pay on time to suppliers. The approval status of invoices is visible to management at any stage of the process.”
Annalize V.
Industry not disclosed
May 26, 2023
Mid-Market“Quickly delivering value to the organization with their low code/no code solution riding on SharePoint.”
Verified reviewer
Semiconductors
May 26, 2023
Mid-Market“I love how FlowForma Process Automation has made our voucher-based healthcare access program more efficient by automating processes that were previously paper- and fax-based. The automation helps not only our clients but also benefits other nonprofits involved and our staff. Many nonprofits are still dependent on paper, and FlowForma eliminates double effort and data entry issues. I believe having clients complete their registration forms through FlowForma gives them a greater sense of ownership over their health. The switch to this platform has provided us with autonomy and a purpose-built system that works much better than our previous setup. Even though learning to configure workflows takes time, the low-code/no-code nature of FlowForma makes it faster and user-friendly, which I really appreciate. Finally, I love this product and appreciate the great team at FlowForma.”
Beth R.
Executive Director
May 25, 2023
Small business“The ability to create business processes without code, with simple business logic, and to engage with external contributors and to dynamically file generated reports and analyis data collected by each form. Good customer support.”
Suzy P.
Systems Project Manager
October 10, 2022
Mid-MarketReviewers describe building and changing business processes themselves, with simple business logic and no coding background, so delivery does not queue behind a development team.
Fast ticket resolution, dedicated one-to-one sessions and named consultants come up again and again, from enterprise IT teams and small non-profits alike.
From invoice approvals to construction safety checks, reviewers value having submissions, approvals and records centralized, with reminders built in rather than chased by email.
See FlowForma connect, automate and govern every process, right inside Microsoft 365.
