Top 8 Claims Management Software For Faster, Automated Workflows

Faster claims. Built-in fraud checks. Zero IT delays. That's the new standard for claims management software. 

With the rise of low-code/no-code claims management systems and platforms supercharged by AI, insurers have autonomy over the entire claims process. Yet many continue operating on fragmented systems, resulting in slow resolution and frustrated policy holders.  

In this blog post, we will compare the top claims management software solutions and analyze features, benefits, and pricing to help you find the right fit for your organization’s needs.

What Is Claims Management Software? 

Claims management software helps insurers manage claims faster, cost-effectively, and with fewer errors. It automates the entire process, from recording incidents and processing documents to calculating payments and managing settlements. 

The best insurance claims management software solutions offer the following:

• Improved efficiency, productivity, and communication
• Increased customer satisfaction
• Reduced fraud and compliance risks
• Data-driven insights and analytics
• AI-powered automation capabilities

Given the unified visibility of these management systems, agents can access real-time claims data, reduce fraud, and stay on top of every case.  

The Top 8 Claims Management Software 

Here’s a brief overview of the top eight claims management software in the market today:

The best claims management tools optimize claims handling and offer unmatched efficiency with reduced costs and IT dependencies. Let’s explore each tool in greater detail:

1. FlowForma 

Best for: SharePoint Online or Office 365 users to digitize claims end-to-end 10X faster

 FlowForma’s AI-driven process automation 

FlowForma simplifies claims management by automating every step from intake to settlement, reducing manual effort, improving accuracy, and accelerating claim resolution, without needing any coding expertise. 

Using FlowForma, organizations can automate forms to collect data in real time at every stage of a business process. This ensures accurate record-keeping and maintains a complete audit trail to support better decision-making. AI features help speed up form completion, making processes more efficient and allowing teams to focus more on higher-value work. 

FlowForma all-in-one claims management software

Unlike traditional low-code claims management software that requires IT intervention or point solutions that address only one part of the claims journey, FlowForma empowers insurers to digitize the entire claims journey—intake, routing, fraud checks, and approvals. It’s also 10X faster for automating processes than competing low-code products.

Watch this insurance claim process demo to see how FlowForma uses AI Copilot to create a structured insurance claims process within seconds. 

Create an insurance claim process using FlowForma’s AI Copilot

Pros and cons of FlowForma

Rating: 4.4 on G2

FlowForma’s Pricing

​FlowForma offers tiered subscription pricing based on the number of processes you wish to automate. Given below are the three pricing modules: 

2. Guidewire ClaimsCenter

Best for: High-volume P&C claims lifecycle orchestration

Guidewire ClaimsCenter predictive analytics summary dashboard

Guidewire ClaimsCenter is tailored for Property and Casualty (P&C) insurers. It offers end-to-end claims lifecycle management, from FNOL (First Notice of Loss) to claim closure.

Its dynamic business rules and integrated policy search capabilities facilitate efficient claim intake and evaluation. 

Pros and cons of Guidewire ClaimsCenter 

Guidewire ClaimsCenter’s Pricing

Not disclosed publicly.

Rating: 4.5 on G2

3. BriteCore

Best for: Small P&C insurers needing agent + customer portals

BriteCore’s claims management process for managers and adjusters

BriteCore's claims management capabilities are built into its flexible, cloud-native policy administration system, tailored for the dynamic needs of property and casualty insurance. Owing to strong compliance and security, the platform protects sensitive claimant data while also supporting scalability. 

Pros and cons of BriteCore

BriteCore’s Pricing

Not disclosed publicly.

Rating: 4.3 on G2

4. Kissflow

Best for: Simple claims tracking with searchable documents

Kissflow’s low-code no-code insurance management platform

Kissflow handles insurance claim processes across registration, validation, approval, and reconciliation. The platform includes modules for claim data intake, document verification, assessment, and disbursal authorization. 

Besides, the document management system includes centralized file storage, metadata- and keyword-based search functions, and configurable workflows for approvals and reviews.

Pros and cons of Kissflow

Kissflow’s Pricing

​Kissflow offers the following two pricing modules based on single-user and organizational requirements:

Kissflow’s tiered pricing

Rating: 4.3 on G2

5. Nintex

Best for: Automating claimant communication + risk scoring

 Nintex’s AI-powered intelligent automation platform

Nintex aids in modernizing property and casualty claims workflows by automating routine tasks such as claimant communication and risk assessment. The platform allows you to build purpose-built applications and resolve queries in no time. 

It automates several processes across claims management, including automated policy underwriting with consistent and accurate information capture. 

Pros and cons of Nintex

Nintex’s Pricing 

Not disclosed publicly. To learn more about its pricing plans, read Nintex Process Platform Pricing, Alternatives & More 2025

Rating: 4.2 on G2

6. Pipefy

Best for: Guided AI-assisted claims intake at scale

Pipefy’s AI-powered agents for managing insurance processes

Pipefy uses AI agents to automate and validate every step of claim processing. The platform provides guided, step-by-step claim requests, including a 360° view of your business with centralized information. It also offers real-time assistance across the policy completion process, from issuance to renewal. 

Pros and cons of Pipefy

Pipefy’s Pricing

Pipefy offers tiered subscription pricing based on varied business and organizational needs. Given below are the four pricing modules: 

Pipefy’s tiered pricing subscriptions

Rating: 4.6 on G2

7. ProcessMaker

Best for: Complex approval workflows with real-time tracking

ProcessMaker’s AI-powered process automation platform

ProcessMaker easily automates a variety of critical insurance workflows like P&C (property and casual) claims, group quote marketing, customer services, onboarding, etc. The platform captures, integrates, and validates claims information with the power and accuracy of AI automation and reduces errors due to manual data entry. 

Pros and cons of Processmaker

ProcessMaker’s Pricing

ProcessMaker offers the following three pricing modules for various automation requirements:

ProcessMaker’s tiered pricing modules

Rating: 4.3 on G2 

8. Appian

Best for: Connecting siloed claims data with AI fraud alerts

Appian’s Connected Claims unified claims handling platform 

Appian's Connected Claims addresses slow settlements and rising customer expectations by connecting siloed data through Appian's data fabric for a unified, real-time view of claims. 

It has a centralized case view to support fraud detection. In addition, it offers multi-channel reporting and transparent updates.

Pros and cons of Appian

Pricing 

Not disclosed publicly.

Rating: 4.5 on G2

5 Factors to Consider While Selecting a Claims Management Software 

Consider the following factors before choosing the best software for your organization:

1. AI assistants

Look for tools offering AI assistants to drive efficiency. For instance, AI agents can perform specific actions like responding to claimant inquiries in real time, analyzing data and providing information to reduce workload on human agents. 

2. Claims workflow customization

The tool you choose should have the ability to tailor workflows for specific types of claims (e.g., insurance, healthcare, or workers' compensation) to match your unique business processes.

3. Claims automation

Look for tools that offer intelligent automation for repetitive tasks like claims registration, adjudication, and payment approval to improve efficiency, reduce errors, and speed up the claims process.

4. Fraud detection and risk assessment

The tool you choose should have features that help identify fraudulent claims and assess risks, such as AI-driven analytics or predictive models, to minimize financial losses.

5. Regulatory compliance features

Look for tools with built-in compliance modules [e.g., Health Insurance Portability and Accountability Act (HIPAA) and EU’s Digital Operational Resilience Act (DORA) for healthcare] and features like audit trails, data encryption, and access control. 

The software should also support region-specific insurance regulations, including standards set by the National Association of Insurance Commissioners (NAIC) in the United States. 

Regular updates and compliance tracking ensure your operations stay aligned with evolving legal requirements.

Improve Efficiency and Accuracy with FlowForma, the Best Claims Management Software

An example of a claims process with can be built by FlowForma Copilot in seconds

Claims operations are moving fast and, according to a report by Mckinsey, over 50% of core claims activities will be automated by 2030. 

FlowForma is the top choice for claims management, combining no-code flexibility with deep process automation, enabling insurers to digitize and streamline end-to-end claims workflows without heavy IT involvement. 

From FNOL to resolution, FlowForma empowers business users to build, modify, and optimize processes in real time. With built-in compliance, audit trails, and integration capabilities, it enhances speed, transparency, and customer satisfaction.

Key features include:

✅Agentic AI for one-step claims intelligence

Agentic AI delivers one-step claims intelligence across every part of the claims, underwriting, and customer service workflows. It goes beyond automation—using custom prompts, policy data, and business rules to generate expert, context-aware responses in real time. 

With modular integration, it embeds seamlessly into every stage of the claims management process, from FNOL to settlement, and from customer support to fraud detection.

✅AI Copilot for building intelligent workflows

By defining intelligent rules, event-based triggers, and automated decision-making workflows, AI Copilot enables insurers to streamline specific claim stages—such as FNOL, document verification, and fraud flagging. 

It helps eliminate manual bottlenecks, ensures regulatory compliance by automatically enforcing jurisdiction-specific rules (e.g., NAIC guidelines), and enhances the policyholder experience through faster response times, real-time status updates, and personalised communication. 

✅No-code; Built for business leaders

Claims, operations, and compliance teams can build and launch digital and custom workflows without the need for technical skills. They just drag, drop, and deploy.

✅ Rapid ROI and measurable impact

Insurers can launch their first claims process within hours, not months. For instance, AON completed its automation projects 18x faster using FlowForma, standardizing processes around a single repository. 

 AON simplified its automation process using FlowForma 

✅ Cross-functional collaboration capabilities

Collaborative work management software tools such as FlowForma Collaborate, provide organizations with additional features and functionality to enable cross functional teams to collaborate on strategic initiatives (such as innovation, talent management and digital transformation) in a secure, collaborative and mobile way. 

✅Seamless integration with third-party tools

Instant integration with Microsoft 365, SharePoint, and third-party systems. 

With FlowForma, you can launch your first claims process in hours, not months. 

Sign up for a 7-day free trial today and catch FlowForma in action!