Automation In Construction: Unlocking New Value For Businesses

Digital transformation for businesses in almost all industries has accelerated in the past few years.

The pressures of remote work, plus a need for new competitive technologies, has organizations turning toward mobile-first technologies, AI-powered tools, collaborative platforms, and – crucially – automation technology.

One industry, however, has struggled to keep up with this trend. While other sectors are accelerating their digital transformation journeys, many construction firms are yet to begin.

For an industry that has so many moving parts, processes, and people, it’s vital that new technologies, like automation, are embraced for businesses to stay competitive.

Automating in the construction industry will create higher production rates, improve project delivery times, create better health and safety measures, and reduce overheads on projects.

The construction industry faces many unique challenges, such as overruns, spiralling costs, and severe project delays due to supply shortages. Many of these problems are created by manual outdated methods for completing processes and can be solved with new technologies like process automation.

For construction businesses to stay competitive, digital transformation in the construction industry is necessary.

What is automation in construction? 

According to McKinsey, external market factors (such as the COVID-19 pandemic), fragmented industry dynamics, and an aversion to risk has made adopting new technologies difficult and slow. This is especially true with road and highway construction firms. 

While other industries were accelerating their digitization efforts during the pandemic, the construction industry came to a halt. In early 2020, construction work was put on hold globally, returning five months later – but this was enough to set the industry back.

Even before the pandemic, the construction industry had been slow to change. For the past 20 years, its annual productivity growth has only been a third of economy averages. And digitization has been lower than in nearly any other industry. Profit margins are typically low, and customer satisfaction is often poor. Time and budget overruns have, in this industry, become too common.

Benefits of automation in construction

Construction projects are usually complex with bespoke specifications for each one. This makes projects difficult to iterate and outcomes hard to predict.

However, there are ways to streamline the processes within a construction project, as well as mitigate health and safety risks, eliminate outdated methods (for example, Excel sheets), and limit overruns.

Process automation is an effective way to streamline workflows in a construction project, including material requisition, permit to dig, health and safety checks, risk assessment, and the onboarding of contractors and subcontractors.

For many construction firms, these processes are performed via outdated manual methods. However, outdated approaches will hamper productivity, create overruns (and overheads), and cause project delays. 

An Example:

Requisition for materials is a process often completed via emails, which can be missed, misinterpreted, and cause broken links in communication. By using a process automation tool, site managers are required to fill out a set form, with accurate data entry fields, which then prompts the requisition team. This ensures that data is relayed accurately, in a standardized way, and means that important information doesn’t get overlooked.


Watch: construction case study: material requisition

The benefits of automation in construction are far-reaching. Since construction projects often have bespoke requirements, automation of processes can positively impact very niche areas of a business.

What's the need to automate construction processes

However, using construction process automation software will also deliver predictable business outcomes:


  • Increase productivity: process automation in construction removes manual processes for a business, replacing these with streamlined workflows. If a construction company automates a significant amount of its processes, it will see a boost in worker engagement, seamless contractor onboarding, and an acceleration toward project delivery.

  • Deliver an ROI: business leaders who automate construction see an immediate return on investment. With FlowForma’s process automation tool, construction firms have in some cases saved $80,000 per significant process. If a firm automates enough of its processes, it will cut overheads by a considerable amount.

  • Beat out competition: process automation in construction is still a novel technology and has not been adopted across the industry. This means that firms that automate construction will have a market advantage.

  • Gain data visibility: automate construction and gain access to a wealth of data. With process automation platforms, like FlowForma’s tool, construction firms can oversee and report on project data. This improves decision-making in the long term and ensures that challenges with processes (bottlenecks, missed steps, etc.) can be quickly refined.

Construction Process Automation


  • Become agile: for an industry that relies on so many processes and people, as well as the ability to adapt to changing circumstances, agility is key. Automation in  the construction industry helps construction teams to connect and collaborate more quickly. A connected construction platform like FlowForma’s will ensure that employees can remain agile as they navigate complex projects.

  • Mitigate risk: The construction industry is heavily regulated. Despite this, construction firms still rely on traditional methods (e.g. Excel spreadsheets) for creating audits and reports. If mistakes are made (data not recorded accurately, etc.) there can be serious health and safety implications. With process automation, online forms with exact data entry fields can mitigate risk. For an industry marked by lawsuits, it’s important that construction businesses take preventative measures.


G2 Review Quote

Examples of construction automation

Construction Joint Venture, CVB (Costain, VINCI Construction Grands Projects, and Bachy Soletanche), came to FlowForma with a need to automate the following processes:

  • Environmental inspections
  • Duty manager briefing sheets
  • Quality audit plans/report
  • Field change requests
  • Daily/weekly plant check sheets

The firm picked out FlowForma’s process automation tool due to its no code credentials, which meant that non-technical employees could quickly pick up the workflows.

Within only two months of signing up, CVB had something to show for the investment. Employees were impressed by the platform’s ease of use, its agility and flexibility, and the way documents could be inserted into CVB templates. Those employees that worked on-site (often without signal) appreciated offline capabilities within the mobile app.

Most importantly, employees using the FlowForma tool said they felt empowered by process automation 

CVB Quote for blog

Read the full case study 

Automate construction with FlowForma 

For road construction and building construction businesses to digitize, they need to pick out tools which support the specific needs of projects and processes. This can be difficult, since construction projects are unique and the demands across a project can vary. 

FlowForma’s no-code process automation technology is award-winning and built specifically for construction firms. It empowers construction firms to rapidly digitize processes 5-10x faster than other tools.  

With process automation, construction firms see an ROI within six weeks.  

Though the industry has been slow to mobilize, there is a budding race toward digitization. Those firms which automate construction sooner will see themselves ahead in the digitization game.

In a competitive landscape, with knocks from the pandemic and rising costs for materials, it’s important to adopt and set in motion new technologies. Those construction firms that don’t automate their processes now will be playing catch-up down the line. Learn more about our construction management workflow software today. 

Drive rapid digitization and see a six-week ROI with FlowForma's Intelligent Construction Software.

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Shay O'Connor, Head of Solutions

Shay O'Connor is the Head of Solutions at FlowForma. With over 25 years' experience in the technology sector and a drive for innovation Shay is one of our FlowForma Product Experts.

Shay O'Connor, Head of Solutions

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