How Morley College London Replaced InfoPath and Nintex Across Six Campus Processes

The Challenge

Before adopting FlowForma Process Automation, the organization faced challenges such as:

Legacy Systems: Many workflows relied on paper-based processes or outdated platforms such as Nintex and InfoPath. These tools were no longer fit for purpose, they offered clunky user interfaces, were difficult to design and maintain, and urgently needed modernization.

Limited Data Visibility: Tracking requests, approvals, and changes required significant manual effort, reducing responsiveness and limiting insights for decision-making.

Inefficient Workload: Manual approvals and repeated data entry consumed valuable time, leaving staff with less time for strategic initiatives.

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We needed to move beyond legacy systems like InfoPath and Nintex. With FlowForma, we didn't just replace, we improved.

The Solution

Morley College adopted FlowForma’s no-code platform to modernize its operations, replace legacy systems, and empower staff to create and refine workflows without developer dependency. FlowForma proved the right solution for the college, offering a modern, cloud-based platform that is intuitive to use, proven, and easy to integrate with existing systems.

As a college, Morley uses a wide range of tools, with the student record system, UNIT-e, being the most relevant integration to FlowForma. The platform interfaces with UNIT-e via SQL and an API, enabling seamless data flow, automation, and accurate reporting.

Key aspects of the new automation solution included:

Streamlined Processes: Automated workflows for curriculum management, room booking, student transfers, course creation, pre-enrolment, staff requests and approvals reduced manual effort and minimized human error.

Customizable and Complex Workflows: Users only see fields and steps relevant to their role, improving usability and reducing mistakes. The platform allowed a high level of customization. The ability to apply Morley College’s branding across the process library and forms gave the platform a slick, modern look that resonated with users, helping to drive adoption alongside its support for complex workflows.

Enhanced Reporting and Audit Trails: Custom views and dashboards provide visibility over process status, approvals, and completion, simplifying compliance and oversight.

User-Friendly for Both Staff and Designers: The system is intuitive and easy to learn for both end-users and process designers, enabling complex workflows to be built without extensive training.

Scalable and Modern Platform: The college wanted a solution that would scale with future needs, support integration with other systems, and demonstrate the “art of the possible” for workflow automation.

The Outcome

By replacing outdated systems with FlowForma Process Automation, Morley College London achieved significant improvements in efficiency, accuracy, and user satisfaction. Processes that were once slow, manual, and fragmented have been streamlined into modern, automated workflows that are easier to manage, adopt, and scale. These results have not only delivered immediate benefits but also laid the foundation for future innovation.

Improved Efficiency: Processes that previously took hours are now completed in minutes, freeing staff for strategic work.

Higher Data Accuracy: Real-time validation and integration reduced errors, improved reporting, and ensured reliable data across departments.

Better User Experience: Staff and students find forms intuitive, reducing frustration and improving adoption.

Scalable Automation: No-code workflows allow Morley College to adapt quickly to change, scale operations, and roll out additional automated processes across departments.

Reduced Human Intervention: Automated approvals and system-to-system updates minimize manual work while maintaining control and compliance.