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How to Transform Processes To Drive Positive Customer Experiences

In a world where customer demands are ever-changing, business process automation continues to be a significant component that is crucial to customer experience when driving business success.

Organizations are still facing regular struggles despite having already invested in a traditional BPM solution. Issues around the amount of coding required when deploying a process, high costs and an over dependence on IT infrastructure can result in a minimal ROI.

More and more, we see companies attempt to steer clear of these traditional methods and move towards a more streamlined low code solution. FlowForma BPM is providing these capabilities. Our 100% no code tool empowers process owners to implement their business processes to the specifications and demands they require, cutting out the need for extensive assistance from IT Specialists - cost effectively.

Please note this webinar took place on April 19th, 2018. Click here to access the recording. 

About The Webinar

With this in mind, were delighted to host awebinar on April 19 2019, at 4 pm GMT+1, with our guest speaker, Forrester Research Inc, Vice President and Principal AnalystRob Koplowitz.

In this exclusive webinar, Rob provided attendees with insights from his research and upcoming report on the emerging middle ground between low code and traditional BPM.

During this webinar, attendees heard from Neil Young, CEO, FlowForma, as to how companies such as Aon are using no code digital process automation, to power processes that drive positive customer experiences for e.g. fact finding and contractor onboarding.

By watching this 1 hour webinar you will:

  • learn how organizations are regarding digital transformation as part of their customer journey
  • understand Forrester's latest research re the market split for business process solutions
  • learn from Neil Young, how companies like Aon are using no code digital processes to drive efficiency and transparency across processes

Webinar Details

When: April 19, 2018 @ 11am EDT / 4pm GMT+1 
Where: Online - Watch recording here
Who: COOs, CIOs, CTOs, IT Managers, Transformation Managers, Business Analysts, Business Managers, Operations Managers, Process Analysts, Delivery Managers. 

Your speakers for this event:

Forrester-Webinar-April-18-Speakers

 

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