Reducing Operational Costs: The BPM Software Tool To Choose

Money doesn’t grow on trees, they say. Unfortunately, many businesses operate like it does, with broken processes haemorrhaging well-earned profits.

If operational inefficiencies have become a drain on your resources, it’s time to think about a tool which can identify red flags in your business, provide operational improvements, and drastically cut costs. Business process management (BPM) software tools are an obvious solution here. But which tool should you choose?

Get examples of BPM software FAQs on our latest blog. 

Which BPM Software Tool?

So, you’re looking for a BPM software tool.

You know BPM cuts costs and streamlines business operations (and gives managers process oversight). What you don’t know is which tool works best for your business.

With so many BPM tools on the market, finding one that fits your business can be difficult. Do you want a BPM tool that is low/no code for easy deployment? Or one that integrates with other digital solutions? Is process data collection important to you?

When it comes to looking for a business process management tool, the best route is to work out which features (and their benefits) matter most to your business and choose a tool on this basis. Here’s some criteria to look for when it comes to choosing a BPM tool.

What are the Benefits of BPM Software?

BPM was first used as an approach to completing business processes in the 1980s. Now BPM software is used worldwide, popular with companies that need to streamline their processes to achieve key goals. Here are some benefits:

1. Process visibility 

A big part of business inefficiency comes down to process obscurity or lack of visibility. Processes which are manual are often carried out “behind closed doors” - i.e. business leaders don’t get clear oversight of them. For example, traditionally paper-based processes like invoicing, employee onboarding, or contract management are difficult to track in terms of resourcing, hours, and cost. When these processes are carried out remotely (62% of employees now work remotely at least part of the time), business leaders and managers have even less oversight.

If you want more visibility over your processes, then look for a BPM software tool which gives you:

•    Defined process steps and business rules
•    Monitoring of process performance, comparing real-time processes against benchmarks
•    Dashboards for a full view of all processes 
•    Automation of both simple and complex processes
•    Connected processes (which run in multiple SharePoint sites)

FlowForma Process Automation Tool

FlowForma Process Automation is an industry-leading BPM software tool, when it comes to process visibility.

Three screenshots on different devices - trialIncrease process visibility with FlowForma Process Automation

The solution gives you control of every aspect of a process by using Flow Designer to design process steps.

Once a process is defined, it can be executed and iterated. The process performance can be monitored, using easy to use dashboards, and individual instances of “poorly” performing processes can be investigated.

Both simple and complex processes can run on FlowForma Process Automation. And the tool can interact with data stored in SharePoint and external systems, making it ideal for SharePoint process automation tasks.

Case Study: Process visibility with FlowForma Process Automation

Case Study: Process visibility with FlowFormaConstruction firm CVB had lots of sites and a widely distributed workforce, but still relied on outdated and paper-based construction processes.

The company knew that digital workflows would be more transparent and accountable, making it easier to stay compliant with building regulations.

The FlowForma Process Automation tool made an immediate impression on the CVB team. A clear view of processes made it easy to improve them. Disparate sites were immediately connected, which sped up processes and improved governance. The digitalization of previously paper-based processes has meant widescale process improvement.

Read the full case study

2. No/Low Code

Embracing new technology can be hard, especially when your IT teams are at capacity.

If your business lacks the IT resource or skill to deploy new technologies at scale, you’ll want to opt for a no or low code BPM software tool.

Not sure what that means? Here’s our low code and no code definitions (taken from our webinar with Forrester Vice President and Principal Analyst, Rob Koplowitz):

  • No code definition: 'Platforms that are designed to provide powerful software development to non-technical developers, often called business or citizen developers, to build out processes with minimal support from IT or developers. Vendors of these systems attempt to make as much functionality as possible available without code.'
  • Low code definition: 'Platforms that are designed to provide most software functionality to non-technical developers but offer extensions to the environment to professional developers. Vendors of these systems attempt to make some functionality available without code.'

These above differences illuminate why many organizations are opting for no code BPM software tools, like FlowForma Process Automation. A no code BPM solution gives you benefits like:

  • Speed – processes can be digitized in 4-6 weeks (seeing a fast ROI)
  • Agility – processes are adjusted in-house by process owners
  • Minimal training – designed for non-technical people. Trusted by IT.
  • Scalability – processes can easily scale according to your needs
  • Ownership – processes are owned by the business user. IT acts as a gatekeeper.

Case Study: Ease of use with FlowForma Process Automation

Case Study: Ease of use with FlowForma Process AutomationHealth and social services provider, Tui Ora, were using an out-of-the-box SharePoint workflow, which was complex to use and expensive to maintain. Every time changes to the workflow needed to be made, the team had to contact a developer. Costs of each bespoke change started to add up.

The team knew they needed a do-it-yourself BPM tool and opted for FlowForma Process Automation. With this BPM software tool, processes could be updated by process owners (without any coding knowledge) within Tui Ora. Coding developments no longer had to be outsourced, which drastically cut costs across business processes. 

“We made the process much more efficient and went from zero to hero in three months,” said Matt Terrill, ICT Manager.

Read the full case study

3. Integration With Systems

Organizations use a range of solutions to complete their day-to-day work. Couple that with hybrid working practices, poor communication, and information siloes and you risk duplication of efforts, human error and breakdowns to processes. 

To ensure that process data doesn’t become siloed, and everyone in your business remains on the same page, system integration should be a key component included in your BPM software tool.

How does systems integration improve your processes?

System integration streamlines the processes themselves. A process that operates across various applications (e.g. a marketing process that carries across Microsoft Teams, OneDrive, Microsoft Word, and Asana) is streamlined when systems “talk to one another”. With FlowForma, data from the process can be tracked and linked across systems, and insights provided on the FlowForma dashboard.

This leads to process reporting - a big part of making operational improvements. If process reports can be easily stored in OneDrive, and then shared with process owners in Slack or Microsoft Teams, you’ll provide greater visibility over your processes, communication around processes can happen organically (in a Teams or Slack channel), and decision-making is more immediate.

If you want a BPM software tool which talks with other systems, then look for a solution that allows you to:

  • Connect to standard cloud-based applications
  • Seamlessly exchange data and documents
  • Ensure consistency of data between systems
  • Reduce admin time with pre-populated forms and documents

FlowForma Connect

FlowForma Connect empowers your organization to connect to over 500 applications, including Microsoft Office 365, Salesforce, and Slack.

FlowForma ConnectWith FlowForma Connect, you can seamlessly send and receive data at any stage in your processes.

You can integrate FlowForma Process Automation with:

  • Your existing business systems, either on-premise or in the cloud
  • Your ERP, CRM, or HR applications, to improve data quality and save time
  • Microsoft Office 365, to create and save documents, schedule meetings, and send emails automatically
  • Any cloud application that provides a standard interface

4. Value For Money

A key part of reducing operational costs? Making sure your BPM software tool is good value for money.

What does this look like for a BPM solution? Well, multi-functionality is a good place to start. You’ll want a business process management tool that wears many hats with features like:

  • Easy-to-use interface and dashboard
  • Document generation
  • A mobile app
  • Seamless system integration
  • Pre-populated forms

A multi-functional BPM tool means getting more for less. Features like system integration, user-friendly dashboards, and mobile-first functionality mean that insights can be generated quickly, whether working remotely or not, and then shared immediately. This system is great for identifying red flags and creating (cost-cutting) operational efficiencies in as little as a few weeks.

On top of this, a no code BPM tool, like FlowForma Process Automation, minimizes the costs up front. Professional services, IT services, and consultancy fees are negligible with a no code tool, and businesses can start generating an ROI more quickly (in 4-6 weeks).

FlowForma Process Automation

What does it mean to be inefficient?

It means failing to make the most of your time and resources. It means using outdated systems, which cuts business managers off from the people and processes they manage.

FlowForma’s BPM software tool is a solution for those looking to:

  • Drastically cut costs across business operations
  • Improve visibility across processes
  • Get up and running quickly with a no code tool

FlowForma Process Automation helps businesses to identify red flags and bottlenecks and create more efficient processes which save on cost. FlowForma’s BPM solution requires no coding skill to deploy and use, integrates with over 500 other cloud-based systems, and runs simple dashboards for a clear view of all processes.

Want to cut costs on business processes?

Go beyond traditional BPM tools, and drastically improve your processes with FlowForma’s BPM tool.

Sign up for a free 14 day trial.

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