Advance Process Automation By Keeping Automation Technologies In Their Own Lanes


RPA, DPA, Dynamic Case Management, Digital Decisioning, And AI Each Have A Distinct Role
by Forrester's Rob Koplowitz

 

 

Forrester Report: Advance Process Automation By Keeping Automation Technologies In Their Own Lanes

In this report, Forrester state how digital transformation must have a strong process automation foundation to succeed. It illustrates the different automation technologies available (Digital Process Automation, Robotic Process Automation etc.), their unique capabilities, use cases and how each compliment one another, once kept in their own lanes.

Download your free copy of this report for best practice advise on choosing automation technology to meet your process challenges.

Related Webinar: If you'd like to hear the author Rob Koplowitz discuss this report, check out this webinar.

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Key Takeaways From This Report:

  • Strong Technology Governance Must Back Any Automation Strategy:
    Successful digital transformation must have a strong process automation foundation. This requires governing multiple complementary technologies, each serving a discrete purpose.

  • Straight-Through Processing Is An Important But Difficult Goal:
    Digital disruptors all share one key characteristic: Their customer interactions and operations are radically automated.

  • Use Complementary Technology To Govern Your Automation Initiative:
    An intelligent automation initiative requires AD&D diligence in the form of evaluation, governance, and technology selection.
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