Digital Process Automation Blog

Customer expectations in this digital age are higher than ever. Tools like live chat, social media,..

In the world of business operations, “workflow” and “BPM” are often used interchangeably. But..

Compliance managers across banking, insurance, and finance industries are grappling with a dual..

Most customer onboarding solutions overcomplicate what should be simple. Instead of guiding users..

Choosing the right insurance underwriting software is a strategic one. If you're reading this,..

Manufacturers today face growing pressures to streamline their operations while enhancing customer..

Insurance companies are under pressure to modernise their claims management software. Customer..

Healthcare staff scheduling is one of the most critical components of managing a healthcare..

Bill Gates once said, “Automation applied to an efficient operation will magnify the efficiency.”..

Customer service has undergone rapid and permanent changes. In 2025, a phone line and a basic..

Microsoft PowerApps is a low-code platform for building business applications, especially for teams..